Uber in Naples: Everything you need to know

While planning your trip to Naples, Italy, it’s a good idea to look up transportation options to make the most of your stay. We’ve gathered all there is to know about Uber in Naples, including available services, prices, and alternative modes of transport.

Does Naples have Uber?

Uber Naples is available but it’s not offering the standard services you usually find in other cities around the world. Due to legal restrictions, standard operations were suspended and services like Uber X or Uber Black aren’t available.

The Uber app is fully functional in Naples but the only service available is Uber Premier; a luxury ride option for up to 4 people, with temperature preferences and luggage support.

While using Uber in Naples, you also get the option to order a regular taxi. The service is provided by itTaxi, a local online taxi-hailing app. However, you can complete your order and payment without exiting the Uber app.

How much is Uber in Naples?

Uber in Naples can be more expensive than regular taxis. Uber Premier, which is the only service available, is a more expensive luxury option. Although you will get an estimate before ordering your Uber, the final fare may vary depending on your destination, traffic conditions, and availability; during peak hours, surge pricing is applied due to high demand.

The average fare for a 5-km ride in Naples with Uber Premier costs around €30-€40. A ride from Naples Airport to the city centre may be higher, despite the distance being also 5 km; this is due to the additional airport fee added to the total fare.

*Note that tolls and surcharges may also be added to your final fare.

Alternatives to taking an Uber in Naples

From the airport

Private transfers are the most convenient transportation option from Naples Airport to the city centre or any other destination you’re headed to. Pre-booking your airport taxi with Welcome Pickups guarantees top-rated service with an English-speaking driver, who will be waiting for you inside the terminal. Moreover, you will ensure a fixed, competitive rate that you will pay securely online in advance.

Uber Naples is still an option if you’re looking for a ride from the airport. However, availability may be limited and you may need to walk to reach the meeting point which can be far from the terminal.

Lastly, standard taxis are always a good option to leave the airport and reach your accommodation. The taxi rank is right in front of the terminal as you exit the Arrivals Hall and service is available 24/7.

Getting around Naples

Using Uber in Naples for short rides is possible although you may find it’s not the best option. Rates are usually higher than regular taxis and availability can be limited as most people use alternative taxi-hailing apps, like itTaxi.

If you prefer to opt for a regular taxi from the street, you shouldn’t have any trouble finding one at any time of the day. You can flag a taxi down from the street or head to a taxi stand, where taxis line up 24/7. There are over 100 taxi stands located near major train stations, the airport, the port, Molo Beverello, and other popular tourist attractions around the city.

Finally, you can always choose Welcome Pickups for your in-city rides to ensure reliable service in a sanitised, modern vehicle with a friendly, professionally-trained local driver.

Is Uber safe in Naples?

Uber Naples is a safe choice for rides throughout the day. Uber Premier uses professional drivers with high ratings that you can check before getting in the vehicle. If you order a regular taxi through the Uber app, be aware that the ratings you see may not be accurate.

Some drivers do try to overcharge tourists by taking a longer route to the drop-off destination; you can prevent that by using Google Maps to track the route on your mobile. It’s also a good idea to check that the taximeter is turned on and set to the base fare before you begin your ride.

If you encounter any issues during your ride, you can contact the company or the local police. Make sure to ask for a receipt at the end of the ride to have all the necessary details on hand. Alternatively, to enjoy peace of mind and secure reliable service with 24/7 customer support, you can book a private transfer with a first-rate global provider like Welcome Pickups.

Taxi, Uber, or Private Transfer?

When it comes to choosing the best option, you need to take into consideration your and your group’s needs and budget. Below you can find a comparison of the most important factors to consider so that you can make an informed choice.

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FAQs

Is there Uber in Naples?

Uber in Naples is available but offers very limited services. You can either order a regular local taxi via the app or Uber Premier, which offers luxury rides for up to 4 passengers.

Is Uber safe in Naples?

Uber Naples is safe to use as Uber Premier uses drivers with high ratings. If you order a regular taxi via the app, it’s still safe to use; just be sure that the taximeter is set to the base fare at the start of your ride and know that the ratings on the app for regular taxi drivers may not be accurate.

Is Uber expensive in Naples?

Uber in Naples is more expensive than regular taxis. The only service available is Uber Premier, which offers luxury rides with professional drivers.

Does Uber pick up at Naples Airport?

Uber Naples offers pickups from the airport but availability may be limited. Available services include Uber Premier and regular taxis that you can order via the Uber app. Welcome Pickups also offers rides from the airport with zero wait time and guaranteed fixed fares.